Joanne Abram
Alberta Insurance Council

Joanne Abram commenced with the Alberta Insurance Council (AIC) in 1989 when the AIC began operations. As a crown controlled agency the AIC is the body responsible by delegation for the licensing and regulation of insurance intermediaries in Alberta. Joanne became General Manager (later changed to C.E.O.) in December 1993. As C.E.O. she is responsible for a staff of 20 employees located in offices in both Edmonton and Calgary, dealing with all aspects of licensing and regulatory compliance for insurance intermediaries as well as investigations into complaints relating to insurance company activities. Joanne is responsible for governance – related strategy/policy setting, communications and business planning. She served as Chair of the Market Conduct Subcommittee dealing with the revision of the Alberta Insurance Act. She is past Chair of the Canadian Insurance Services Regulatory Organizations (CISRO), an organization of regulatory authorities for insurance distributors across Canada, and Chair of the Life Agent Education Committee of CISRO (responsible for development of the Life License Qualification Program).